Frequently asked questions

Account and Registration

How to register?
Registration process is simple and requires a valid email address, username and password. Register page
After registration process is completed, activation email will be sent automatically to your email address. Please avoid using disposable email address or similar services used for abusive activities.
How much time does it take for activating my account?
The activation is made automatically with an insignificant delay. If for some reason you didn't receive the activation email, please make sure that your email address is a valid one; no typing errors.
How many accounts can I create?
Only one account.
If you can't access your activated account, please contact us
If you forgot your login credentials, use the reset password function.
How to edit my account?
Edit and update your account via forum platform

Access and Navigation

How to access the Live Editor?
As registered member with active and approved account you have access to all public sections of this platform
The Live Bio Editor can be access ONLY by subscribed members
How to access the blog?
Use the top navigation menu in order to navigate the website
How to access the forum community
The forum community has multiple sections with limited, full and restricted access based on your role. Use the main navigation to access the forum
How to access the Graphic Gallery?
This section is available to subscribed members

Commercial

How to subscribe?
After creating your account, you have the option to upgrade or choose a subscription plan based on your needs. We currently provide multiple plans with different features for you to choose from.
How does the payment process work?
To access certain features available you must subscribe to a Plan. The payment process is simple. All you need is a credit card and to be a registered and approved member of this platform.
Accepted Services:
  • Visa
  • Visa - debit
  • Mastercard
  • Mastercard - debit
  • Mastercard - prepaid
  • American Express
  • Discover
  • Diners Club
  • JCB
How secure is my personal data ?
As mentioned in the Privacy Policy which governs this platform, your personal information regarding the commercial aspect is not stored by us (our website, service or platform). Designated payment processor handles all transactions in a secure, encrypted and safe environment
Is there a refund policy ?
Unfortunately no. Due to digital nature of our service, refunds can not be applied to digital goods because you can not return the service which you used.
Unsubscribe from commercial plan
In order to unsubscribe from a commercial plan and not to be charged automatically every month you need to contact us with your request. Please use the contact form and select the sales department from the drop down box
Note: the request must be placed with 5 days before or after your CC is schedule to be charged for the service. You have 10 days at your disposal to take a decision and notify us.
If the time frame is passed and your credit card is already processed, the subscription (and access to plan) will be valid until the next scheduled date. Do not hesitate to contact us.
How much time it takes to gain access after purchasing a plan ?
Usually the access to features available in a plan you have paid for is made with a delay of 5 minutes. Processing the transaction and releasing the access license purchased plan is part of the delay.
Issues with my payment process. Who can help?
Please contact us with full details of your problem and we will try to find the best solution in optimal time. Use the contact form available here

Services

There are additional services I can use?
Yes, we are offering a wide range of services which are not part of, or integrated in the Subscription plan, template's features, Editor's functions.
Example: - custom image editing
- additional sections and individual customization
- web design - custom projects
- additional support
- other related services
Note: Some of the listed services are billed individually and defined as Commercial Services
How to take advantage of additional services?
Use the contact form selecting the related department
Who runs this service?
Live Bio Editor has (at this moment) 3 official staff members.
The lead developer, web designer and consultant
Do you hire?
This section doesn't have a developed structure yet, so at this moment we are receiving suggestions with an open mind. We will love to have you on our creative or developer team.

Copyright and Disclaimer

Info

1. All brand icons, logos, graphics and other elements are trademarks of their respective owners. The use of these trademarks does not indicate endorsement of the trademark holder by Template Live Bio Editor, nor vice versa. Brand icons should only be used to represent the company or product to which they refer.

2. Some of the graphic resources used can be found on public access domains

3. For complains and reports pleas use the contact form with related department option selected

Failed Credit Card Payements

There are a number of different reasons for the bank to block the payment. Most common are:

  • The credit card number or expiration date is invalid.
  • There are insufficient funds in the cardholder's account.
  • The cardholder location or activity is suspicious.
  • The bank's fraud rules which can take many other factors into consideration.

Many times it is accompanied by other clues, but the only accurate way to know is to contact the issuing bank for clarification.

Developer

How to submit a template for approval?
Get familiar with the Editor and platform. More info.
How to submit graphics?
Contact us

Subscription Plans

Demo Plan
Free non commercial plan . Includes full functionality offered by Premium Plan, but limited number of templates available in the gallery.
Basic Plan
Basic subscription plan features are posted here __________________________
  • Custom header image
  • 2 buttons (Amazon, Twitter)
  • 3 editable sections (About Me, Room Rules, Tip Menu)
  • DMCA - Copyright editable text
Gold Plan
Gold subscription plan features are posted here __________________________
  • Custom header image
  • 3 buttons (Amazon, Twitter, +1/user’s choice)
  • 5 editable sections (About Me, Room Rules, Tip Menu, Store section, Videos section)
  • DMCA - Copyright editable text
Premium Plan
Premium subscription plan features are posted here __________________________
  • Custom header image
  • 3 buttons (Amazon, Twitter, +1/user’s choice)
  • 7 editable sections (About Me, Room Rules, Tip Menu, Store section, Videos section, Club section, Wall of Fame aka Top Tippers)
  • Gift Cards buttons - section
  • Floating icons
  • DMCA - Copyright editable text box
How to upgrade my subscription plan?
From Demo to commercial plan the upgrade process is simple. Choose your favorite plan with all available features and follow on screen process.
To upgrade between two commercial plans, contact us using the available upgrade form

Live Editor

How to use the editor?
Subscribe to a plan, select your favorite template and start having fun with it
How to replace the header image?
Some of the templates available on gallery are using custom headers, some of them are using plain text as header section.
Where applicable - click on header image and from the right sidebar choose your editing option - (replace header image via direct url)
Please use the forum community for further info
How to replace content from text box?
Click on editable text box and add your content. Do not use Enter key for new lines (use backspace)/ Read more on support forum
How to add a link to a button?
Click on the element and look at the available options for the selected element. If you see hashtag sign # place your link there -- right sidebar
How to reset a template to default design?
If you edited wrong, some segments of the template can not be changed back because there is no "revers editing" function so you have to refresh the page and start over.
How to delete an element or section?
Unfortunately you can't. The functionality of the Live Editor is to edit available sections, no delete and no additional sections can be implemented via Live Editor
How to change the background color or image?
Click on the element and look at the available options from the right sidebar.
How install my edited template on my Bio?
After you are done with editing and adding your awesome content, click on the editor's window. At the very bottom of the sidebar there is Margin oprion field; we strongly suggest adding the following settings
120px auto 20px -140px
This is a fix for positioning your template on your Bio page
Where to host my graphics?
You can use any service which offers this option.
Check out the support forum for more info.

Branding and Affiliation

Is this service part of a brand?
No, this is a 3rd party service and it is not affiliated nor endorsed by Chaturbate or Camgasm websites (platforms)
Camgirl Bio Editor is not a Chaturbate or Camgasm integrated service.

Ownership

Who owns this service?
Registered domain by Dan N used by the interface front-end platform and co-founder of Live Template Editor project
Developer and co-founder Raphael D