Frequently asked questions

Camgirl Live Editor is a professional tool which allow customization and editing of a wide range of templates from pre designed gallery without writing a single line of code.

The Editor's functionality is developed to edit a template and not to build a design.

What is the difference you may ask...
Simple explanation.
Editing a template defines the process which allows you to choose from available gallery a template and edit, change, swap images or other content.

Building a template on the other hand (not currently supported) defines the possibility of adding new elements, new blocks, sections and position them as you see fit.

Camgirl Live Editor is ... yes an editor tool and not a building tool

Account and Registration

How to register?

Registration process is simple and requires a valid email address, username and password. Register page
After registration process is completed, activation email will be sent automatically to your email address. Please avoid using disposable email address or similar services used for abusive activities.

How much time does it take for activating my account?

The activation is made automatically with an insignificant delay. If for some reason you didn't receive the activation email, please make sure that your email address is a valid one.

Check for typing errors, avoid fake email addresses, avoid using disposable email services.

How many accounts can I create?

Only one account.
If you can't access your activated account, please contact us
If you forgot your login credentials, use the reset password option.

How to edit my account?

Edit and update your account via My Profile page

Access and Navigation

How to access the Live Editor?

As registered member with active and approved account you have access to all public sections of this platform.

Registered users with paid subscription have access to private sections of this service and unlocked features.
Camgirl Live Editor can be access ONLY by subscribed members.

How to access the blog?

Use the top navigation menu in order to navigate the website

How to access the forum community

The forum community has multiple sections with limited, full and restricted access based on your role. Use the main navigation to access the forum

How to access the Graphic Gallery?

This section is available to subscribed members

Commercial

How to subscribe?

After creating your account, you have the option to upgrade or choose a subscription plan based on your needs. We currently provide multiple plans with different features for you to choose from.

Unsubscribe

Termination of License.

Unsubscribe from commercial license (subscription) using this form

Note: after the license is revoked for your account your saved template(s) are no longer supported by this service.

How does the payment process work?

To access certain features available you must subscribe to a Plan. The payment process is simple. All you need is a credit card and to be a registered and approved member of this platform.

Accepted Services:

  • Visa
  • Visa - debit
  • Mastercard
  • Mastercard - debit
  • Mastercard - prepaid
  • American Express
  • Discover
  • Diners Club
  • JCB
How secure is my personal data ?

As mentioned in the Privacy Policy which governs this platform, your personal information regarding the commercial aspect is not stored by us (our website, service or platform). Designated payment processor handles all transactions in a secure, encrypted and safe environment

Is there a refund policy ?

Unfortunately no. Due to digital nature of our service, refunds can not be applied to digital goods because you can not return the service which you used.
Unsubscribe from commercial plan
In order to unsubscribe from a commercial plan and not to be charged automatically every month you need to contact us with your request. Please use the unsubscribe  form 
Note: the request must be placed with 5 days before or after your CC is scheduled to be charged for the service.
You have 10 days at your disposal to take a decision and notify us.
If the time frame is passed and your credit card is already processed, the subscription (and access to plan) will be valid until the next scheduled date.
Do not hesitate to contact us.

How much time it takes to gain access after purchasing a plan ?

Usually the access to features available in a plan you have paid for is made with a delay of 5 minutes. Processing the transaction and releasing the access license purchased plan is part of the delay.

Issues with my payment process. Who can help?

Please contact us with full details of your problem and we will try to find the best solution in optimal time. Use the contact form available here

Services

There are additional services I can use?

Yes, we are offering a wide range of services which are not part of, or integrated in the  Editor's functionality.

Example:
- custom image editing
- additional sections and individual customization
- web design - custom projects - Tailored 
- additional support
- other related services
Note: Some of the listed services are billed individually and defined as Commercial Services

How to take advantage of additional services?

Use the contact form selecting the related department

For custom designs and templates access the Tailored Plan

Who runs this service?

Camgirl Live Editor has (at this moment) 3 official staff members.
The lead developer, web designer and consultant

Do you hire?

This section doesn't have a developed structure yet publicly accessible.

We will love to have you on our creative or developer team. See the Jobs page

Copyright and Disclaimer

Info

1. All brand icons, logos, graphics and other elements are trademarks of their respective owners.
The use of these trademarks does not indicate endorsement of the trademark holder by Camgirl Live  Editor, nor vice versa.
Brand icons should only be used to represent the company or product to which they refer.

2. Some of the graphic resources used can be found on public access domains

3. For complains and reports pleas use the contact form with related department option selected

Failed Credit Card Payements

There are a number of different reasons for the bank to block the payment. Most common are:

  • The credit card number or expiration date is invalid.
  • There are insufficient funds in the cardholder's account.
  • The cardholder location or activity is suspicious.
  • The bank's fraud rules which can take many other factors into consideration.

Many times it is accompanied by other clues, but the only accurate way to know is to contact the issuing bank for clarification.

Developer

How to submit a template for approval?

Get familiar with the Editor and platform. More can be found on support forum.

How to submit graphics?

Contact us

Subscription Plans

Demo Plan

Noncommercial plan . Includes full functionality offered by Premium Plan, but limited number of templates available in the gallery.

Basic Plan

Basic subscription plan features are posted on Plan's Page .

Each range of services for which templates are provided have their own features

Gold Plan

Gold subscription features are posted on Plan's Page .

Each range of services for which templates are provided have their own features

Premium Plan

Premium subscription features are posted on Plan's Page .

Each range of services for which templates are provided have their own features

How to upgrade my subscription plan?

From Demo to commercial plan the upgrade process is simple. Choose your favorite plan with all available features and follow on screen process.
To upgrade between two commercial plans, contact us 

Live Editor

How to use the editor?

Subscribe to a plan, select your favorite template and start having fun with it

How to reset a template to default design?

If you edited wrong, some segments of the template can  be reversed, back  to previous edited state. This function is defined by 2 buttons on Preview window.

To revert the template to its original design you have to refresh the page and start over.

How to delete an element or section?

The functionality of the Live Editor is to edit available sections, but you can remove an element from right sidebar under the Advanced tab

How to change the background color or image?

Click on the element and look at the available options from the right sidebar.

How install my edited template on my Bio?

After you are done with editing and adding your awesome content (save your template), click the blue button(s) available on the markup box(es).

Some templates are showing 1 or 2 boxes depending on the template's usability. For example Chaturbate type has only one box holding the markup as the design is using HTML with inline CSS. 

MyFreeCams on the other hand is showing 2 markup boxes as the template is using additional CSS. (both must be installed)

Where to host my graphics?

Camgirl Live Editor service is not an image hosting platform.

You can use any service which offers this option.
Check out the support forum for more info.

Branding and Affiliation

Is this service part of a brand?

No, this is a 3rd party service and it is not affiliated nor endorsed by any other websites (platforms)

Ownership

Who owns this service?

Registered domain by Dan N used by the interface front-end platform and co-founder of Live Template Editor project
Developer and co-founder Raphael D